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Medical Office Receptionist
Dijination - McKinney, TX
posted 2 months ago
About the position
We are looking for a highly organized and personable Medical Office Receptionist to join our busy podiatry clinic in McKinney, TX. The ideal candidate will serve as the friendly face of our practice, providing exceptional customer service to patients while managing front desk operations. This part-time role requires strong interpersonal skills, a professional demeanor, and a solid understanding of medical office procedures, with a preference for candidates with a clinical background.
Responsibilities
- Greet patients warmly and efficiently upon arrival.
- Schedule and confirm patient appointments and podiatry procedures.
- Answer incoming calls, texts, and emails in a professional and timely manner.
- Collect patient payments and process transactions accurately.
- Maintain patient records and update patient information.
- Coordinate with back office staff and the doctor to ensure smooth patient flow.
- Promote and sell additional products and services to patients.
Requirements
- Minimum of 3 years of customer service experience (required)
- Minimum of 2 years of experience with medical terminology (required)
- Proficiency in Microsoft Office Suite
- Strong customer service orientation with a focus on patient satisfaction
- Ability to upsell products or services
- Excellent organizational skills and attention to detail
- Bilingual in Spanish or Urdu/Hindi (required)
Nice-to-haves
- Experience with computer skills (1 year preferred)
- Additional customer service experience (3 years preferred)
- Knowledge of medical terminology (2 years preferred)
