Medical Office Specialist

$38,043 - $53,227/Yr

HCA HealthONE Swedish Family Medicine - Englewood, CO

Full-time - Entry Level

Englewood, CO

10,001+ employees

About the position

The Medical Office Specialist at HCA HealthONE Swedish Family Medicine plays a crucial role in providing clerical expertise to ensure high-quality and efficient patient care. This position involves various administrative tasks, including patient interaction, appointment scheduling, insurance verification, and maintaining medical records, all aimed at supporting the healthcare team and enhancing patient experiences.

Responsibilities

• Work at the reception desk, answer phones, greet and communicate with patients and providers.
• Schedule, cancel, and reschedule patient appointments.
• Check in patients and properly document registration.
• Verify insurance and patient demographics.
• File and retrieve medical records/files.
• Perform copying and faxing duties.
• Collect co-pays and cash from patients, obtaining authorization on credit cards.
• Enter charges, payments, and balance the day in the computer.
• Adhere to the Code of Conduct philosophy and Mission and Value Statement.
• Perform other duties as required.
• Coordinate continuity of patient care with external healthcare organizations and facilities.
• Participate in data collection, health outcomes reporting, audits, and programmatic evaluation related to Patient Centered Medical Home.

Requirements

• Less than one year of experience is required.
• One to three years of experience is preferred.

Benefits

• 401(k) matching
• Adoption assistance
• Dental insurance
• Disability insurance
• Employee stock purchase plan
• Family leave
• Flexible spending account