Medical Office Specialist

HCA Healthcare - Houston, TX

Part-time,Full-time - Entry Level

Houston, TX

10,001+ employees

Hospitals

About the position

The Medical Office Specialist at HCA Healthcare plays a vital role in providing clerical expertise to ensure high-quality and efficient patient care. This position involves various administrative tasks, including patient interaction, appointment scheduling, and insurance verification, all aimed at enhancing the patient experience within the healthcare system.

Responsibilities

• Work at the reception desk, answer phones, greet and communicate with patients and providers.
• Schedule, cancel, and reschedule patient appointments.
• Check in patients and properly document registration.
• Verify insurance and patient demographics.
• File and retrieve medical records/files.
• Perform copying and faxing duties.
• Collect co-pays and cash from patients, obtaining authorization on credit cards.
• Enter charges, payments, and balance the day in the computer.
• Coordinate continuity of patient care with external healthcare organizations and facilities.
• Participate in data collection, health outcomes reporting, audits, and programmatic evaluation related to Patient Centered Medical Home.

Requirements

• Less than one year of experience is required.
• One to three years of experience is preferred.

Benefits

• Comprehensive medical coverage with low copays and free telemedicine services.
• Additional options for dental and vision benefits, life and disability coverage.
• Flexible spending accounts and supplemental health protection plans.
• 401(k) Plan with a 100% match on 3% to 9% of pay.
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
• Family support through fertility and family building benefits and adoption assistance.
• Education assistance including tuition and student loan support.
• Paid time off, paid family leave, and disability coverage.