Medical Office Staff
Inlandpsych Redlands - Redlands, CA
posted 4 months ago
About the position
We are seeking a dedicated support staff member to join our Psychiatry medical office located at 255 Terracina Boulevard, Redlands, CA. This full-time position offers a starting pay of $20 per hour, with the potential for adjustment based on experience and skill set. The ideal candidate will have prior experience working in a medical office environment and will be responsible for a variety of tasks that are essential to the smooth operation of our practice. Key responsibilities include answering phones, receiving, sorting, and sending faxes, collecting co-payments, and scheduling patients. Additionally, the staff member will be responsible for checking member eligibility with various insurance providers. We value teamwork and collaboration, and as such, we will provide training for new employees to ensure they are well-equipped to perform their duties effectively. Our office culture is detail-oriented, stable, and team-oriented, emphasizing quality and precision in all tasks. We are looking for someone who is not only skilled but also aligns with our values of cooperation and collaboration within a traditional and stable work environment. This position is strictly in-person, and remote work is not an option.
Responsibilities
- Answering phones and managing communication with patients and insurance companies.
- Receiving, sorting, and sending faxes as needed.
- Collecting co-payments from patients during their visits.
- Scheduling patients for appointments and managing the office calendar.
- Checking member eligibility with various insurance providers.
- Training new employees on office procedures and protocols.
Requirements
- Experience working in a medical office is a must.
- Customer service experience of at least 1 year is preferred.
- High school diploma or equivalent is required.
Nice-to-haves
- Bilingual skills are a plus.
Benefits
- 401(k)
- Health insurance
