Medical Receptionist - 10N Trauma ICU Part-Time Weekends

Vanderbilt Health - Nashville, TN

Part-time - Entry Level

Nashville, TN

Hospitals

About the position

The position supports the delivery of patient care by providing clerical and receptionist services within the Trauma ICU unit at Vanderbilt University Medical Center. The role involves facilitating efficient workflow, utilizing technology effectively, and ensuring clear communication among patients, families, and staff. The position requires working two 12-hour shifts every weekend, focusing on quality care for multisystem acute and critical care patients with traumatic injuries.

Responsibilities

• Processes orders according to guidelines and follows computer downtime procedures.
• Enters and updates information in the computer system to ensure current information and retrieves data accurately.
• Maintains unit log according to guidelines, makes follow-up appointments, and performs discharge-related clerical tasks.
• Responds to patient call system and patient requests, providing clear, current information to families, visitors, and staff.
• Uses various communication tools such as telephone, patient call system, beeper/paging system, fax/copy machine, and unit-specific monitoring devices to facilitate communication and supply flow.
• Orders, maintains, and uses supplies in a cost-effective manner.

Requirements

• High School Diploma or GED
• Less than 1 year of relevant work experience

Nice-to-haves

• Customer Service skills
• Basic knowledge of patient documentation
• Telephone communication skills

Benefits

• Professional growth opportunities
• Appreciation of benefits
• Sense of community and purpose