Medical Receptionist - Allergy & lmmunology - Physician Practice

Hackensack Meridian Health • Hackensack, NJ

410d

About The Position

The Medical Receptionist at Hackensack Meridian Health plays a crucial role in providing reception and clerical services to patients and visitors. This position involves managing communication, assisting with patient check-in and check-out processes, and supporting financial responsibilities, all while adhering to HIPAA guidelines. The role requires flexibility to travel to various locations within 30 minutes of home and to adapt to the needs of the practice.

Requirements

• High School diploma or GED equivalent.
• Ability to learn quickly and adapt to changing patient needs.
• Strong sense of accountability for improving patient lives.
• Exceptional focus on teamwork and dedication to ongoing education.
• Ability and passion to deliver high-quality care with a strong patient focus.
• Must be able to travel to various locations.

Nice To Haves

• Prior receptionist or clerical experience in a medical office.
• Epic experience.

Responsibilities

• Receives and directs all communication courteously and consistently, adhering to HIPAA guidelines.
• Greets patients and visitors in a prompt, courteous, and helpful manner.
• Assists patients with the sign-in process and responds promptly to their needs.
• Supports financial responsibilities, including staying abreast of reimbursement and billing procedures, preparing bank deposits, and signing and dating completed daily cash receipts.
• Monitors general office supply inventory and equipment, notifying the Practice Manager when supplies are low.
• Manages the patient check-in process, verifying required demographic information and collecting copayments.
• Manages the patient check-out process, ensuring accuracy and timeliness in reviewing charge slips and scheduling future appointments.
• Promotes patient satisfaction through friendly and helpful interactions, communicating potential issues to the manager.
• Maintains an efficient and accurate filing and record maintenance system.
• Assembles new patient folders and retrieves records according to protocol.
• Adapts work schedule to meet the needs of the practice, working additional hours as requested.
• Serves as a pre-loader for the EMR system.
• Performs other duties and/or projects as assigned.

Benefits

• Competitive benefits package including health insurance, paid time off, and retirement plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED