Medical Receptionist/Assistant Biller

$37,440 - $43,680/Yr

Arise Counseling Service - Albany, OR

Full-time - Entry Level

Onsite - Albany, OR

Ambulatory Health Care Services

About the position

The Medical Receptionist/Assistant Biller position at Arise Counseling Service involves providing administrative support in a mental health setting. The role focuses on managing client interactions, maintaining electronic health records, and assisting with medical billing processes. The ideal candidate will work collaboratively with the billing team and support staff to ensure efficient office operations and a positive client experience.

Responsibilities

• Answer the phone and direct calls or messages appropriately.
• Greet clients upon arrival and address their questions regarding scheduling and office procedures.
• Create and maintain patients' electronic health records.
• Record and update demographic and financial information.
• Maintain client data with OHA (MOTS) and coordinate patient appointments as needed.
• Onboard new clients and perform clerical functions such as word processing and filing.
• Attend ongoing training to stay updated on healthcare developments.
• Comply with organizational guidelines and healthcare laws.
• Assist providers with administrative and scheduling questions.
• Perform daily insurance verification for new and existing clients.
• Submit claims and apply client and insurance payments, reconciling claims and accounts.
• Review aging claims under the direction of the Billing Manager.

Requirements

• High school diploma or GED.
• 1 year of experience as a medical receptionist.
• 1 year of experience in insurance verification.
• Experience with medical office procedures and terminology.
• Proficiency in Microsoft Office and Google Drive.
• Strong communication skills and ability to work independently.

Nice-to-haves

• Experience in medical billing is preferable but not required.
• Familiarity with HIPAA compliance and mental health client interactions.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• 401(k) matching
• Life insurance