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Medical Receptionist/Assistant
$37,440 - $41,600/Yr
Confidential - Seekonk, MA
posted 2 months ago
Part-time,Full-time - Entry Level
Seekonk, MA
About the position
The Medical Receptionist/Assistant position is essential for a busy medical sub-specialty practice with multiple locations. The role involves managing phone calls, scheduling appointments, and handling electronic health records, ensuring a smooth operation within the practice. The ideal candidate will demonstrate excellent phone etiquette and cooperative behavior towards patients and staff, contributing to a positive patient experience.
Responsibilities
- Handle phone calls and demonstrate courteous phone manners.
- Schedule appointments and manage referral processes.
- Work with electronic health record systems, specifically Athena.
- Assist in managing patient interactions and inquiries.
- Maintain a cooperative behavior towards patients, visitors, co-workers, and providers.
Requirements
- Proficiency in handling phone calls and scheduling appointments.
- Familiarity with electronic medical record systems.
- Understanding of medical terminology.
- Customer service experience of at least 1 year.
- Computer skills with a minimum of 1 year of experience.
Nice-to-haves
- Spanish speaking is desirable.
- Portuguese speaking is desirable.
Benefits
- 401(k)
- Paid sick time
- Paid time off
