Medical Receptionist-Bilingual Spanish

About the position

The Medical Receptionist position at a busy Ophthalmology practice involves managing front office duties, including answering phone calls, greeting patients, verifying insurance, scheduling appointments, and collecting payments. The role requires a bilingual Spanish speaker who can effectively multitask and provide excellent customer service in a professional environment.

Responsibilities

• Answer multiple phone lines and direct calls appropriately.
• Greet patients at check-in and assist them with the registration process.
• Verify insurance information and ensure accuracy.
• Schedule appointments for patients and manage the appointment calendar.
• Collect patient balances and process payments.
• Perform other front office duties as required.

Requirements

• Bilingual in Spanish and English.
• Previous experience in a medical office setting preferred.
• Excellent customer service skills.
• Strong attendance record.
• Polished telephone etiquette and professional demeanor.

Nice-to-haves

• Experience in ophthalmology or similar medical fields.
• Familiarity with medical billing and coding.

Benefits

• 401(k)
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Uniform allowance
• Vision insurance