TEKsystems - West Covina, CA
posted 5 months ago
As a Medical Receptionist at TEKsystems, you will play a crucial role in ensuring the smooth operation of our healthcare facility. This position requires handling a high volume of calls, scheduling appointments, and confirming patient benefits and eligibility prior to their visits. You will be responsible for entering authorizations and may occasionally cover as a front office receptionist when other staff members are on paid time off (PTO). Your attention to detail will be essential as you verify patient eligibility, collect co-pays, and complete the check-in process for patients. In addition to managing appointments, you will monitor daily productivity and balance batches at the end of the day, ensuring that all payments and co-pays are accurately documented and allocated. This role demands a strong customer service orientation, as you will be the first point of contact for patients and their families. Your ability to communicate effectively in both English and Spanish will be vital in providing excellent service to our diverse patient population. While experience in pediatrics is preferred, it is not a strict requirement. This entry-level position offers an opportunity to grow within the healthcare industry and develop your administrative skills in a supportive environment.