Medical Receptionist/Front Desk- BILINGUAL

$37,440 - $43,680/Yr

East Lyme Pediatrics Clinic - East Lyme, CT

Full-time - Entry Level

Onsite - East Lyme, CT

Ambulatory Health Care Services

About the position

The Medical Receptionist at East Lyme Pediatrics plays a crucial role in supporting physicians and ensuring smooth operations at the front desk. This full-time position involves scheduling patient appointments, checking patients in, and collecting necessary insurance information, all while providing excellent customer service in a bilingual environment.

Responsibilities

• Answer inbound calls to the practice and assist patients with general questions and scheduling.
• Schedule patient appointments with the practice.
• Work collaboratively with the Medical assistant team to ensure the Physician schedule is utilized appropriately and patient care expectations are followed.
• Collect necessary information from patients such as insurance cards, HIPAA information, and new patient registration.
• Confirm insurance and appointments.
• Participate in department meetings and in-service training as required.
• Perform other duties as assigned.

Requirements

• High school diploma required.
• At least two years of experience working in a medical office with a similar patient volume.
• Previous experience working with an EMR and a multi-line phone system required.
• Bilingual in Spanish.

Nice-to-haves

• Pediatric experience preferred but not required.
• Experience with medical terminology.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance