Medical Receptionist/Front Desk Receptionist

$37,440 - $37,440/Yr

Perinatal Associates Of New Mexico - Albuquerque, NM

Full-time - Entry Level

Albuquerque, NM

51-100 employees

Ambulatory Health Care Services

About the position

The Medical Receptionist/Front Desk Receptionist at Perinatal Associates of New Mexico (PANM) plays a crucial role in supporting the busy clinics in Albuquerque. This full-time position requires handling multiple tasks simultaneously, including managing incoming phone calls and patient interactions, while ensuring a high level of patient service and satisfaction. The ideal candidate thrives in a fast-paced environment and is adept at multitasking and prioritizing responsibilities.

Responsibilities

• Greet and acknowledge all patients in a positive and friendly demeanor at all times.
• Commitment to highest level patient service and satisfaction.
• Assist patients and providers with all aspects of registration and appointment scheduling including explaining office policies to patients.
• Knowledge of medical terminology with detailed and working understanding of obstetrical terms and conditions.
• Collect co-pays and account balances.
• Verify patient insurance coverage.
• Triage incoming calls to appropriate parties and relay messages to clinic and providers with appropriate documentation.
• Confirm next day appointments.
• Work with other office locations to coordinate scheduling, request archived medical records and supplies as needed.
• Perform opening and closing office duties.

Requirements

• High school or equivalent (Required).
• Medical office: 2 years (Required).
• EMR systems: 2 years (Required).

Benefits

• 401(k)
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Free parking
• Health insurance
• Health savings account
• Life insurance
• Paid sick time
• Paid time off
• Paid training
• Vision insurance