Medical Receptionist/Front Desk

Pediatric Healthcare Associates - Shelton, CT

Full-time - Entry Level

Shelton, CT

Ambulatory Health Care Services

About the position

Pediatric Healthcare Associates is seeking a dedicated and detail-oriented Medical Receptionist to join our team in Shelton, CT. This full-time position is ideal for individuals who possess excellent customer service skills, a strong work ethic, and the ability to thrive in a fast-paced environment. As a Medical Receptionist, you will be the first point of contact for our patients, responsible for creating a welcoming atmosphere and ensuring smooth operations at the front desk. Your primary duties will include checking patients into the office for their appointments, reviewing patient demographics, verifying insurance eligibility, collecting copays, and scheduling follow-up appointments. You will also be tasked with various administrative duties as assigned, contributing to the overall efficiency of our healthcare services. In this role, you will work closely with our healthcare team to ensure that all patient interactions are handled with care and professionalism. Your ability to multitask and prioritize responsibilities will be crucial as you manage patient flow and assist with inquiries. We value teamwork and collaboration, and you will be expected to float between other offices throughout Fairfield County as needed. PHA offers a supportive work environment with opportunities for advancement, making this an excellent opportunity for those looking to grow within the healthcare field.

Responsibilities

• Check patients into the office for their appointments.
• Review patient demographics and verify insurance eligibility.
• Collect copays and schedule follow-up appointments.
• Assist with various administrative duties as assigned.
• Maintain a welcoming atmosphere for patients and their families.
• Float between other offices throughout Fairfield County as needed.

Requirements

• High school diploma or GED.
• Previous customer service experience.
• Strong oral and written communication skills.
• Ability to work as a team in a fast-paced environment.
• Ability to multitask and prioritize work responsibilities.
• Experience in a healthcare setting with computer skills is preferred.

Nice-to-haves

• Experience in a healthcare setting is preferred.

Benefits

• 401(k)
• 401(k) matching
• Bereavement leave
• Dental insurance
• Dependent care reimbursement
• Dependent health insurance coverage
• Flexible schedule
• Flexible spending account
• Flextime
• Free parking
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid jury duty
• Paid orientation
• Paid sick time
• Paid time off
• Paid training
• Referral program
• Retirement plan
• Vision insurance