Medical Receptionist/Front Desk

$38,480 - $38,480/Yr

TEKsystems - Camas, WA

Full-time - Entry Level

Camas, WA

10,001+ employees

Professional, Scientific, and Technical Services

About the position

The Patient Access Representative plays a crucial role in assisting patients with their registration and sign-in processes at a healthcare facility. This position requires excellent communication skills, empathy, and a commitment to providing outstanding customer service in a fast-paced environment. The representative will work closely with patients, families, and healthcare team members to ensure a smooth and positive experience for all individuals seeking care.

Responsibilities

• Assist patients with sign-in kiosk and answer questions
• Provide excellent customer service to patients and families
• Communicate effectively with patients, families, and healthcare team members
• Assist with patient access and registration processes
• Maintain confidentiality and adhere to HIPAA guidelines

Requirements

• High School Diploma or GED required
• Excellent communication and customer service skills
• Ability to work with a diverse patient population, including pediatric and geriatric specialties
• Empathy and compassion for patients and families
• Technology savvy, with ability to assist patients with kiosk use
• Ability to work in a fast-paced environment with minimal supervision
• Color blind screening required

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)