Tampa Bay Pulmonary Associates - Riverview, FL

posted 4 days ago

Part-time - Entry Level
Riverview, FL

About the position

The Medical Receptionist position is a part-time role focused on providing exceptional customer service to patients at a medical facility. The individual will be responsible for managing front office operations, including scheduling appointments, handling phone calls, and assisting with billing processes. Bilingual skills in Spanish and English are preferred to enhance communication with a diverse patient base.

Responsibilities

  • Taking care of the front office.
  • Providing friendly, courteous, and professional service to all patients.
  • Answering incoming telephone calls within three rings and directing them appropriately.
  • Verifying and checking insurance eligibility.
  • Assisting with billing processes.
  • Demonstrating competency with the electronic medical patient information system.
  • Maintaining and updating patient or telephone logs as requested.
  • Maintaining open communication with the Front Desk, Clinical staff, Providers, and insurance companies.
  • Performing other duties as assigned.

Requirements

  • High School Graduate or GED equivalent.
  • 3 years of experience in medical terminology.
  • 3 years of computer skills experience.
  • 1 year of customer service experience.
  • Must possess a current valid driver's license for the State of Florida.

Nice-to-haves

  • Bilingual (Spanish/English) is beneficial.
  • Experience with ECW (electronic medical records) is a plus.

Benefits

  • 401(k)
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