This job is closed
We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.
About the position
At WHA, we're a team, passionate about humanizing healthcare. We're inspired by the diverse stories, strength and resilience of our patients and the unique choices they make in pursuing health for themselves and their families. We envision a world where every person has the opportunity to achieve their optimal health and we're here to support that journey with personalized, culturally competent care and knowledge. We are looking for a friendly and compassionate person to welcome and greet patients, schedule appointments, collect co-pays and answer phones. This is a 40 hr/wk position, Monday-Friday, with some evenings and weekends required.
Responsibilities
- Greets patients and visitors in person or on the telephone, answers or refers questions to the appropriate recipient.
- Records and collects co-pays, deposits, and account payment and prints receipts.
- Notifies clinical or other appropriate WHA staff of patient's arrival.
- Obtains records, performs data entry, verifies and updates personal, health, billing and insurance information.
- Scans and updates insurance information into patient's account.
- Examines patient's electronic medical record and demographics for required information for the next day appointments. Notes missing information, co-pays, or balances due on patient account per WHA guidelines. Collects the necessary information when patient arrives for their appointment.
- Ensures reception area and waiting room are clean and neat.
Requirements
- High school diploma or GED required
- Ability to multi-task and prioritize efficiently
- Customer service experience required, medical office experience preferred
- Knowledge of keyboarding, data entry and basic computer skills, including Microsoft Office products
- Excellent people skills a must!
Benefits
- Medical/Vision
- Dental/Orthodontia
- 401(k)
- Employer Paid Long Term Disability Insurance
- Employer Paid Life & Accidental Death & Dismemberment Insurance
- Employer Paid Maternity Leave
- Voluntary Short Term Disability Insurance
- Voluntary Life Insurance
- Voluntary Long Term Care
- Flexible Spending Medical, Dependent Care, & Transportation Accounts
- Paid Time Off & Holidays
- Life Balance
- Employee Assistance Program
- Childbirth Education Classes & Breastfeeding Support
