Medical Receptionist III, Imaging

Park Nicollet Clinics - Saint Louis Park, MN

Full-time - Entry Level

Saint Louis Park, MN

About the position

The Medical Receptionist III position at Park Nicollet Clinics involves providing essential support to the Imaging team by managing incoming calls and assisting patients at the front desk. The role is crucial in ensuring a positive patient experience through effective communication and administrative support. The receptionist will be responsible for greeting patients, collecting co-pays, scheduling appointments, and maintaining high standards of service in a fast-paced environment.

Responsibilities

• Handle incoming calls in a Call Center environment with a minimum of 93% availability.
• Greet patients and provide courteous assistance at the front desk.
• Collect co-pays and schedule follow-up appointments and referrals.
• Support departmental clerical duties to ensure quality service.
• Maintain patient confidentiality and promote good patient relations.

Requirements

• 6 months of related experience in a medical or administrative role.
• Accurate computer and keyboarding skills.
• Knowledge of age-related growth and development principles.
• Proficiency in operating telephones, PCs, printers, photo copiers, and fax machines.

Nice-to-haves

• Some medical background preferred.
• Strong verbal and written communication skills.
• Human relations sensitivity and customer service skills.
• Knowledge of medical terminology is desirable.
• Ability to work in a fast-paced and structured environment.

Benefits

• Medical insurance
• Dental insurance
• Retirement program
• Tuition reimbursement
• Employee assistance program
• Onsite clinic