Medical Receptionist - Labor & Delivery (Nights, $5,000 sign-on bonus)

Vanderbilt Univ Medical Center - Nashville, TN

Full-time

Nashville, TN

About the position

The position supports the delivery of patient care by providing clerical and receptionist services to patients, families, visitors, staff, and physicians in a Patient Care Unit. The role facilitates efficient workflow, supports the appropriate use of technology, and fosters effective communication within the department, which cares for both adult and pediatric patients receiving obstetrical care.

Responsibilities

• Processes orders according to guidelines and follows computer downtime procedures.
• Enters and updates information in the computer system to ensure current information and retrieves data accurately.
• Maintains unit log according to guidelines, makes follow-up appointments, and performs discharge-related clerical tasks.
• Responds to patient call system and patient requests, providing clear, current information to families, visitors, and staff.
• Uses various communication tools such as telephone, patient call system, beeper/paging system, fax/copy machine, and unit-specific monitoring devices to facilitate the flow of communication, equipment, and supplies.
• Orders, maintains, and uses supplies in a cost-effective manner.

Requirements

• High School Diploma or GED
• Less than 1 year of relevant work experience
• Basic job knowledge of systems and procedures common to the role.

Nice-to-haves

• Customer Service skills
• Patient Documentation skills
• Telephone Skills

Benefits

• Sign-on bonus for full-time positions (not applicable to current or former staff within the last 12 months)