Medical Receptionist Level 3 (3260) DERMATOLOGY ASSOCIATES OF KY

Lexington Clinic - Lexington, KY

Full-time - Entry Level

Lexington, KY

Ambulatory Health Care Services

About the position

The Medical Receptionist Level 3 at Dermatology Associates of KY plays a crucial role in ensuring a smooth and efficient clinical encounter for patients. This position encompasses a variety of tasks that are essential for the daily operations of the clinic. The primary responsibilities include greeting patients upon arrival, performing registration duties, and expediting the check-in process. The receptionist is also responsible for scheduling appointments, managing telephone triage, and maintaining the electronic health record (EHR) work-list. Additionally, the role involves preparing and maintaining patient charts, filing documents, and rooming patients for their appointments. The Medical Receptionist will also coordinate surgery scheduling and handle pre-authorization and pre-certification processes as needed. In this position, maintaining positive relationships with patients, their family members, and fellow employees is paramount. The Medical Receptionist must provide clinical, technical, and clerical support associated with scheduling procedures within the clinic and coordinating off-site procedures. The role requires a pleasant demeanor, excellent communication skills, and the ability to remain composed in fast-paced and stressful situations. The Medical Receptionist is expected to uphold a neat appearance and demonstrate professionalism at all times. Attendance is considered an essential function of the job, and the position may require physical stamina to perform various tasks throughout the day.

Responsibilities

• Greet patients and perform registration duties.
• Expedite the check-in process for patients.
• Schedule appointments and manage telephone triage.
• Maintain the electronic health record (EHR) work-list.
• Prepare and maintain patient charts and files.
• Room patients for their appointments.
• Coordinate surgery scheduling and pre-authorization processes.
• Provide clinical, technical, and clerical support for scheduling procedures.

Requirements

• High school diploma or GED equivalent.
• Experience working with the public.
• Ability to maintain composure in fast-paced and stressful situations.
• Excellent communication skills, both verbal and written.
• Medical office experience preferred.
• Computer skills and experience are necessary.
• Valid CPR certification.

Nice-to-haves

• Formal training in a medical office setting.
• Pleasant attitude and neat appearance.