Medical Receptionist/Medical Records

$31,200 - $35,360/Yr

Pain Medicine Group - Oviedo, FL

Part-time,Full-time - Entry Level

Oviedo, FL

Ambulatory Health Care Services

About the position

The Medical Receptionist/Medical Records Clerk position is essential for a busy physician group, focusing on facilitating patient interactions and managing medical records efficiently. The role involves a variety of administrative tasks aimed at ensuring smooth operations within the medical office, including patient check-in/check-out, insurance verification, and document management.

Responsibilities

• Facilitate patient check-in and check-out processes efficiently.
• Answer telephones and messages in a timely and efficient manner, directing calls as needed.
• Organize and prepare patient charts for appointments, ensuring all necessary documents are included.
• Verify patient insurance benefits and eligibility before appointments.
• Manage referral requests and follow up on outstanding referrals.
• Confirm patient appointments to reduce no-shows and ensure optimal scheduling.
• Process requests for medical records from patients and authorized parties.
• Contact previous healthcare providers to request patient records, ensuring compliance with HIPAA regulations.
• Retrieve and organize medical records for provider review, ensuring accuracy and completeness of information.
• Assist in the management of both physical and electronic medical records, ensuring they are secure and easily accessible.
• Handle incoming and outgoing faxes related to patient care and documentation.

Requirements

• High School Diploma / GED / Equivalent
• Medical front office experience preferred but not required
• MUST have a positive disposition with patients and staff
• Must be able to multitask with great organizational skills
• EMR experience helpful

Nice-to-haves

• Bilingual (Spanish) preferred but not required
• Customer service experience: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Benefits

• Pay based on experience
• Flexible scheduling options for full-time and part-time positions