Medical receptionist, Monday- Thursday, full or part-time

Ophthalmology Associates - Arnold, MD

Part-time - Entry Level

Arnold, MD

Ambulatory Health Care Services

About the position

The Medical Receptionist position at Ophthalmology Associates involves providing exceptional customer service and administrative support in a healthcare setting. The role is focused on patient interaction, ensuring accurate registration and documentation, and maintaining a pleasant and efficient office environment. This position is suitable for individuals who are detail-oriented, organized, and possess strong communication skills.

Responsibilities

• Greets and registers patients in a friendly and service-oriented manner.
• Verifies all personal information, address, telephone, and method of payment and insurance.
• Obtains signed registration sheets and updates information in the computer as needed.
• Collects and documents accurate copays and fees.
• Answers calls in a timely fashion and schedules all providers' appointments.
• Coordinates ancillary testing and obtains prior authorizations when needed.
• Responds to patients' minor questions and concerns, referring to a supervisor when necessary.
• Maintains awareness of patients in the waiting room to ensure optimal service experience.
• Uses clerical skills such as filing, organizing, and processing incoming mail.
• Communicates effectively with patients, family members, and staff.
• Assists other clerical staff as needed.

Requirements

• Excellent customer service skills.
• Strong organizational skills.
• Effective communication skills.
• Ability to interact with patients professionally and courteously.
• Detail-oriented and able to manage multiple tasks.