Medical Receptionist - No weekends or evenings, full benefits!

Virginia Eye Consultants - Virginia Beach, VA

Full-time - Entry Level

Virginia Beach, VA

Ambulatory Health Care Services

About the position

The Medical Receptionist at Virginia Eye Consultants serves as the first point of contact for patients, ensuring a welcoming and efficient experience. This role involves administrative responsibilities to facilitate smooth patient check-in and check-out processes, while also providing exceptional customer service. The position requires travel to various clinic locations, with travel expenses covered.

Responsibilities

• Provide exceptional customer service during every patient encounter (in person or via phone).
• Display a professional attitude, greet patients promptly with a smile, and thank them when they leave.
• Answer phones (both external and internal); assure prompt, courteous service at all times.
• Manage patient flow in the office.
• Knowledge of common fees charged for common visits and collect correct payments.
• Complete daily reconciliations / close day / countdown cash drawer.
• Perform general office duties and cleaning as assigned by the manager.

Requirements

• High school diploma or GED.
• One year of related experience and/or training, or equivalent combination of education and experience.

Nice-to-haves

• Reliable transportation to travel between multiple work locations.
• Desire to gain industry knowledge and training.
• Demonstrates initiative in accomplishing practice goals.
• Ability to grow, adapt, and accept change.

Benefits

• Paid parental leave
• Paid holidays
• Health insurance
• Dental insurance
• Tuition reimbursement
• Paid time off
• Vision insurance
• 401(k) matching
• Life insurance