Medical Receptionist-North Med Cardiology Syracuse

About the position

The Medical Receptionist at North Med Cardiology is responsible for supporting office operations and ensuring efficient, quality patient care. This role involves working both independently and collaboratively with other staff members to promote a healthy work environment and streamline patient experiences.

Responsibilities

• Promote a healthy work environment
• Work collaboratively with CNY Family Group
• Review CCDs for CNY Family Group and route to appropriate team members
• Collaborate and communicate regularly with management regarding goals, needs/concerns
• Handle incoming and outgoing phone calls
• Scan and fax documentation
• Maintain confidentiality related to patients, family, and employees
• Answer the telephone and route calls to the proper person
• Record and deliver messages when personnel are unavailable
• Employ professional manners and tact in all dealings
• Obtain necessary information while remaining courteous
• Receive and distribute messages, packages, and supplies to the appropriate person or place
• Implement the day-to-day operations of specific service or environment
• Maintain a safe and secure environment

Requirements

• High school graduate or equivalent
• One to two years' experience preferred
• Business school or formal secretarial training a plus
• Competency in using PC terminals, telephones, copier, e-mail system, and fax machine
• Good communication skills both oral and written
• Good interpersonal skills
• Customer service oriented

Nice-to-haves

• Experience in customer service

Benefits

• Full-time position
• Remote option may be available following training
• Training in office for 4 to 8 weeks with the option to shift to remote work