Medical Receptionist (Part Time)

$33,280 - $37,440/Yr

Sage Infusion - Tampa, FL

Part-time - Entry Level

Tampa, FL

Ambulatory Health Care Services

About the position

Sage Infusion is a startup infusion center located in central and southwest Florida, dedicated to reimagining patient care. We are currently seeking a part-time Front Desk Receptionist to join our team in Tampa, Florida. This role is essential as you will be the first point of contact for our patients, managing incoming phone calls and assisting patients as they arrive at the center. The ideal candidate will embody our commitment to compassionate care, ensuring that patients experience infusion therapy in a serene and supportive environment. As a Front Desk Receptionist, you will be responsible for scanning new patient forms into the medical records promptly and contacting patients to confirm receipt of their orders while gathering any missing demographic information. Your role will also involve providing exceptional customer service, prioritizing patient satisfaction, scheduling infusion appointments, and welcoming patients upon their arrival. You will collect copays and necessary paperwork, maintain a clean and organized facility, and manage office supplies. Additionally, you will assist with medication inventory reconciliation and ensure that all tasks are completed efficiently and effectively. This part-time position requires a minimum availability of 12-16 hours per week, including evening shifts. The pay range for this role is between $16 and $18 per hour, depending on experience. We are looking for someone who can communicate effectively, demonstrate reliability, and take initiative in presenting ideas to management. If you are passionate about patient care and have the skills to thrive in a dynamic environment, we encourage you to apply.

Responsibilities

• Scans in New Patient Forms into the patients medical record in a timely manner
• Contacts patients to advise them we received their order and gathers any missing demographic information
• Provides customer service while giving high priority to patient satisfaction, helps schedule their next infusion appointment, welcomes them when they arrive and anticipates their needs
• Collect copays and necessary paperwork from the patients
• Keeps the facility clean and organized on a daily basis and orders office supplies as needed
• Accepts and distributes shipments and mail
• Scans in delivered drugs to EMR inventory and assists with Medication Inventory Reconciliation when needed
• Demonstrates ability to communicate effectively, reliability, follow through on tasks, and express ideas clearly in a warm and helpful manner
• Takes initiative to present ideas and suggestions to management; follows appropriate organizational lines in resolving questions, concerns, and ideas
• Provides excellent internal and external customer service by ensuring work meets quality standards; sets high goals or standards of performance for self; takes pride in his/her work and completes work on schedule
• Performs other duties as assigned

Requirements

• Preferred: Associates degree
• Minimum of 2 years of experience in healthcare
• Strong verbal and written communication skills
• Ability to prioritize and meet deadlines
• Basic computer proficiency and knowledge of Microsoft Office applications
• Bilingual Spanish preferred