MEDICAL RECEPTIONIST - RADIOLOGY IMAGING SERVICES-HOS

Unclassified - Medford, WI

Full-time - Entry Level

Medford, WI

10,001+ employees

About the position

Aspirus Medford Hospital in Medford, WI is seeking a MEDICAL RECEPTIONIST to join our team in the Radiology Imaging Services Department. The Receptionist greets, registers, and assists patients in a professional manner, ensuring a welcoming environment for all visitors. This role is crucial in efficiently scheduling patient appointments according to established parameters defined by office policy and procedure. The Medical Receptionist is responsible for obtaining and maintaining complete and accurate registration records, which are essential for the smooth operation of the department. Additionally, the Receptionist answers all phone calls, providing routine information to callers and transferring calls to the appropriate individual in a courteous and professional manner. This position is full-time or 0.8 FTE, requiring 64 hours per two-week pay period. The ideal candidate will embody the Aspirus Core Values of Compassion, Accountability, Collaboration, Foresight, and Joy, demonstrating these values every single day. This position is also eligible for a sign-on bonus, reflecting the importance of attracting the best talent to our team. Aspirus Medford Hospital ranks among the TOP 100 Critical Access Hospitals in the nation, offering the friendliness and flexibility of a 25-bed critical access hospital while being part of a larger healthcare system. Our mission is to heal people, promote health, and strengthen communities, and we are looking for individuals who are committed to making a difference in the lives of our patients and the community.

Responsibilities

• Greet and register patients in a professional manner.
• Schedule patient appointments according to established office policies and procedures.
• Obtain and maintain complete and accurate registration records.
• Answer phone calls, provide routine information, and transfer calls to appropriate individuals.
• Assist patients with inquiries and provide excellent customer service.

Requirements

• High School diploma, GED, or equivalent combination of education and experience.
• One year of business office, customer service, or healthcare experience preferred.
• Basic computer experience and keyboarding skills required.
• Knowledge of medical terminology is desirable.
• Ability to file and maintain patient records and correspondence.
• Excellent written and oral communication skills with a high degree of professionalism.
• Ability to work collaboratively with patients, employees, and the public.
• Ability to establish priorities and coordinate work activities.
• Ability to work independently with minimal supervision under pressure.
• Knowledge of federal and state laws regarding HIPAA and release of information.

Nice-to-haves

• Experience in a healthcare setting.
• Familiarity with medical office procedures.
• Proficiency in using electronic health record systems.

Benefits

• Full benefits packages available for part- and full-time status.
• PTO accrual from day one.
• Generous retirement plan with match available.
• Wellness program for employees and their families.