Medical Receptionist/Referral Coordinator

$39,416 - $43,680/Yr

City Wide Health Facility

Full-time - Entry Level

Ambulatory Health Care Services

About the position

The Medical Receptionist/Referral Coordinator at City Wide Health Facility Inc. is responsible for providing essential administrative support and customer service within a healthcare setting. This role is crucial for ensuring the smooth operation of the medical facility, assisting patients and staff with various tasks, and maintaining compliance with healthcare regulations.

Responsibilities

• Greet patients and visitors in a professional and friendly manner
• Schedule patient appointments and maintain appointment calendars
• Verify patient insurance information and assist with billing inquiries
• Maintain electronic health records using medical software systems
• Answer phone calls, emails, and inquiries promptly and professionally
• Ensure compliance with HIPAA regulations and patient confidentiality
• Assist with medical coding, billing, and collection processes
• Perform general administrative tasks to support the medical office

Requirements

• Proficient in phone etiquette and customer service skills
• No-Fault and workers compensation claim verification and protocols
• Knowledge of ICD-10 coding and medical terminology
• Familiarity with dental terminology is a plus
• Experience with medical billing, coding, and collections preferred
• Strong administrative skills with the ability to multitask effectively
• Comfortable using computerized systems for data entry and record keeping
• Previous experience in a hospital or healthcare setting is advantageous

Nice-to-haves

• Experience in Workers' compensation law
• Knowledge of dental terminology

Benefits

• Competitive hourly wage of $18.95 - $21.00
• Full-time employment with expected hours of 40 per week
• Opportunity to work in a supportive healthcare environment