Hackensack Meridian Health - Neptune Township, NJ
posted about 2 months ago
Full-time - Entry Level
Neptune Township, NJ
Hospitals
About the position
The Medical Receptionist at Hackensack Meridian Health plays a crucial role in providing reception and clerical services in a rheumatology physician practice. This position involves managing patient interactions, handling administrative tasks, and ensuring a welcoming environment for patients and visitors. The role requires effective communication, adherence to HIPAA guidelines, and a commitment to patient satisfaction.
Responsibilities
- Receives and directs all communication courteously and consistently, adhering to HIPAA guidelines.
- Greets patients and visitors in a prompt, courteous, and helpful manner.
- Assists patients with the sign-in process and responds promptly to their needs.
- Supports financial responsibilities, including staying abreast of reimbursement and billing procedures.
- Monitors general office supply inventory and equipment, notifying the Practice Manager when supplies are low.
- Manages the patient check-in process, verifying required demographic information and collecting copayments.
- Manages the patient check-out process, ensuring accuracy and timeliness.
- Promotes patient satisfaction through friendly and helpful interactions.
- Maintains efficient and accurate filing and record maintenance systems.
- Assembles new patient folders and retrieves records according to protocol.
- Adapts work schedule to meet the needs of the practice and works additional hours as requested.
- Serves as a pre-loader for the EMR system.
- Performs other duties and/or projects as assigned.
Requirements
- High School diploma or GED equivalent.
Nice-to-haves
- Ability to learn quickly and adapt to changing patient needs.
- Strong sense of accountability for improving patient lives.
- Exceptional focus on teamwork and dedication to ongoing education.
Benefits
- Competitive benefits package including health insurance, paid time off, and retirement plans.
