Centerwell, Limited Partnership - Slidell, LA

posted 6 days ago

Full-time - Entry Level
Slidell, LA
10,001+ employees
Real Estate

About the position

The Medical Receptionist at CenterWell plays a crucial role in providing exceptional customer service and support within a healthcare setting. This position involves managing patient interactions, coordinating care, and ensuring the smooth operation of the reception area. The ideal candidate will be compassionate, dedicated, and eager to contribute to the well-being of patients while growing with the company.

Responsibilities

  • Outreach to potential new patients and collecting patient charges.
  • Ensure quality customer problems are resolved.
  • Initiate coordination of care documents on behalf of patients.
  • Maintain the reception area, appointment scheduling, and verification of insurances.
  • Answer incoming calls and take and distribute accurate messages.
  • Greet visitors and determine the nature of their visit.
  • Respond to routine inquiries from internal or external sources.

Requirements

  • 1+ years' experience as a medical receptionist in a patient-facing medical clinic or healthcare setting.
  • Excellent customer service and phone etiquette.
  • Knowledge of MS Office (Word, Excel, Outlook, Access).
  • Experience with EMR, preferably ECW.
  • Must be able to work at the CenterWell Care clinic located at: 1300 Gause Blvd, Suite C4 Slidell, LA 70458.

Nice-to-haves

  • Two years related experience preferred.
  • Bilingual in English/Spanish.
  • Associate degree.
  • Knowledge of medical terminology.

Benefits

  • Health benefits effective day 1
  • Paid time off, holidays, volunteer time and jury duty pay
  • Recognition pay
  • 401(k) retirement savings plan with employer match
  • Tuition assistance
  • Scholarships for eligible dependents
  • Parental and caregiver leave
  • Employee charity matching program
  • Network Resource Groups (NRGs)
  • Career development opportunities
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