Johnson & Johnson - Walnut Creek, CA

posted 4 days ago

Full-time - Entry Level
Walnut Creek, CA
5,001-10,000 employees
Chemical Manufacturing

About the position

The medical receptionist plays a crucial role in the Outpatient Specialty Center by greeting and directing patients and visitors, managing incoming calls, collecting payments, scheduling appointments, and updating patient demographic and insurance information. This position is essential for ensuring a smooth and efficient operation within the medical office, contributing to a positive patient experience.

Responsibilities

  • Greet and direct patients and visitors in the reception area.
  • Accept, screen, and route incoming calls.
  • Collect payments from patients.
  • Schedule patient appointments.
  • Update patient demographic and insurance information.

Requirements

  • High School Graduate or Equivalent.
  • 1 year of clerical experience in a front office setting.
  • Proficiency in Epic must be passed within 90 days of start date.

Benefits

  • Competitive salary and benefit package.
  • Employee recognition programs.
  • Employee Suggestion Program rewards.
  • Employee Success Sharing Program.
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