Medical Receptionist (Tigard)

$41,600 - $49,920/Yr

American Family Care - Tigard, OR

Full-time - Entry Level

Tigard, OR

Ambulatory Health Care Services

About the position

The Medical Front Desk Receptionist at AFC Urgent Care Portland serves as the first point of contact for patients, ensuring a positive experience through effective check-in, registration, and communication regarding insurance coverage. This role is essential in maintaining the clinic's operational flow and patient satisfaction while providing opportunities for growth within the healthcare field.

Responsibilities

• Greet and acknowledge patients with a warm and friendly demeanor.
• Provide appropriate forms upon check-in and complete patient registration in EMR.
• Electronically verify insurance and accurately review coverage to collect necessary payment due at the time of service.
• Check out patients by collecting, organizing, and scanning medical records into charts as needed and providing copies to the patient.
• Answer calls and resolve needs or direct them to the appropriate department.
• Oversee incoming emails and faxes to the clinic and take corrective action to complete each request.
• Responsible for the setup and close-out of the cash drawer.
• Maintain a clean and tidy work environment including proper disinfecting of the lobby area between patients.
• Perform all other duties as assigned by the Clinic Manager.

Requirements

• 1+ years of customer service in person-to-person work environments, preferred.
• 1+ years experience with medical administrative duties preferred.
• Computer skills/literacy, required.
• Medical terminology knowledge is strongly preferred.

Nice-to-haves

• Experience in a fast-paced, high-volume clinic environment.
• Ability to multi-task accurately while completing patient registration and collecting payments.

Benefits

• $20 - $24.00+ / hour depending on years of experience.
• Monthly performance-based bonus.
• Full-Time Benefits Eligible 401k at 1 year, with a 3% Employer Contribution.
• 3 Weeks Paid Time Off.
• AFC covers the costs of medical care for employees, spouses, and dependents when using our AFC clinics.