Medical Receptionist

$43,680 - $43,680/Yr

RadNet Inland Empire - Corona, CA

Full-time

Corona, CA

About the position

The Medical Receptionist position at RadNet Inland Empire involves providing exceptional customer service in a clinical setting. The role focuses on greeting and registering patients, managing insurance information, and ensuring a smooth patient experience. The receptionist will work in a team-oriented environment, contributing to the overall goal of delivering quality healthcare services.

Responsibilities

• Greet and register patients in a friendly and service-oriented manner.
• Obtain or verify proper insurance and patient information, collect signatures, and ensure accuracy and completion of necessary documentation.
• Collect and log all co-pays and fees.
• Answer/transfer incoming phone calls.
• Schedule, reschedule, or cancel new or current patients, confirm appointments, and notify staff of changes when necessary.
• Provide patients with appropriate orientation for preparatory and safety protocols, and give directions to facilities if needed.
• Coordinate with back-office staff for timely and effective care of patients.
• Safeguard patient property and Patient Health Information according to company policies and legal requirements.
• Demonstrate respect for company property, including cash and patient financial information.
• Exhibit professional behavior toward patients and coworkers, maintaining respect for patient boundaries and cultural sensitivities.
• Interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.
• Establish, nurture, and maintain cooperative working relationships.

Requirements

• High School Diploma or GED
• Intermediate to advanced computer skills
• Strong multitasking and communication skills
• Experience providing exceptional customer service
• Medical terminology knowledge
• Recent medical/radiology office experience is preferred.

Benefits

• Opportunities for advancement