Rady Children's Hospital - San Diego, CA
posted 6 months ago
Rady Children's Physician Management Services (RCPMS) is dedicated to the health and wellbeing of the pediatric population in our community. As a Medical Receptionist, you will play a crucial role in ensuring that our patients and their families receive the best possible care and support. This position is essential in managing the front office operations of our pediatric clinics, which are located throughout San Diego and Southern Riverside Counties. You will be the first point of contact for patients, and your friendly demeanor and professional appearance will help create a welcoming environment for families seeking care for their children. In this role, you will be responsible for performing various procedures associated with routine patient encounters. This includes processing incoming calls for appointments, directing patients to the appropriate clinic locations, informing them of clinic procedures, and confirming appointments. You will also check HMO eligibility and demonstrate knowledge of contracted insurance plans, ensuring that patients are informed about their coverage. Additionally, you will set up new patient charts, file documents, and fax requested information according to established procedures. RCPMS is looking for motivated and dependable individuals who are committed to patient comfort and satisfaction. You will be part of a team that values collaboration and strives to make a positive impact on the health of children in our communities. This position offers opportunities for professional growth within a rapidly expanding organization that is a wholly owned subsidiary of Rady Children's Hospital and Health Center, employing over 500 staff members.