Medical Receptionist

$31,200 - $35,360/Yr

Neurology Specialists - Norfolk, VA

Full-time - Entry Level

Norfolk, VA

Ambulatory Health Care Services

About the position

The Medical Receptionist position at a busy neurology office in Norfolk, VA, involves being the first point of contact for patients. The role requires a well-rounded professional who is a team player with a positive attitude. Key responsibilities include scheduling appointments, answering phones, and managing patient registration and check-in/check-out processes.

Responsibilities

• Schedule appointments for patients.
• Answer phone calls and manage inquiries.
• Register patients and handle check-in/check-out processes.
• Verify insurance information and collect copays.
• Provide excellent customer service to patients and visitors.

Requirements

• High School diploma or GED required.
• At least 1 year of experience in a medical setting preferred.
• Excellent customer service skills.
• Ability to work as a team player.
• Reliability and accuracy in tasks.
• Strong multi-tasking abilities.
• Empathy and compassion towards patients.
• Effective communication skills, especially over the phone.
• Ability to handle high call volume.

Nice-to-haves

• Experience in a neurology office or similar medical specialty.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance