Medical Receptionist

$33,280 - $35,360/Yr

All's Well Health Care - Columbia, SC

Full-time

Columbia, SC

Administrative and Support Services

About the position

We are looking to hire a medical receptionist with excellent organizational and administrative skills. Medical receptionists are expected to be compassionate and discrete with superb time management and record-keeping skills. To ensure success, medical receptionists should be confident and professional administrators with fantastic communication and interpersonal skills that will contribute to the efficient day-to-day administration of the healthcare facility. Top candidates will work comfortably under pressure while multi-tasking in a fast-paced environment and can effectively react to patient emergencies. The medical receptionist will be responsible for greeting and attending to patients both in person and over the phone. They will professionally assist doctors, staff, visitors, and patients while maintaining business inventory such as checking supplies, scheduling equipment, and maintenance repairs. Answering all phone calls in a professional and courteous manner is essential, as is performing all duties within HIPAA regulations. The medical receptionist must maintain confidentiality of all doctor, staff, and patient information, schedule appointments between doctors and patients, and liaise between medical departments with discretion and professionalism. Additionally, the medical receptionist will assist with admissions and treatment as per agreed protocols, ensure that stock levels are adequate and orders are made timely, communicate medical results to patients under clinical supervision, and complete accurate documentation of patient visits. This role is crucial for the smooth operation of the healthcare facility and requires a dedicated individual who can manage multiple tasks efficiently.

Responsibilities

• Greet and attend to patients in person and over the phone.
• Professionally assist doctors, staff, visitors, and patients.
• Maintain business inventory such as checking supplies, scheduling equipment, and maintenance repairs.
• Answer all phone calls in a professional and courteous manner.
• Perform all duties within HIPAA regulations.
• Maintain confidentiality of all doctor, staff, and patient information.
• Schedule appointments between doctors and patients.
• Liaise between medical departments with discretion and professionalism.
• Adhere to policy and procedures during all activities.
• Assist with admissions/treatment as per agreed protocols.
• Ensure that stock levels are adequate and orders are made timely.
• Communicate medical results to patients under clinical supervision.
• Complete accurate documentation of patient visits.

Requirements

• High school diploma or GED.
• 2+ years experience in scheduling appointments for one or more physicians.
• Must have recent and relevant experience.
• Proficient in Microsoft Office applications (Word, Excel, Outlook).
• Excellent communication and organizational skills.
• Good telephone etiquette.

Nice-to-haves

• Medical terminology: 1 year (Preferred)
• Medical office: 1 year (Preferred)