Medical Receptionist

$33,280 - $35,360/Yr

Kevin Gaffney - Flint, MI

posted 5 months ago

Full-time - Entry Level
Flint, MI

About the position

Kevin J Gaffney, MD Dermatology is seeking a highly skilled and dependable medical receptionist/scheduler to join our team in Flint, MI. This full-time position offers a starting pay of $16 to $17 per hour, with the opportunity for overtime. The ideal candidate will have a superb record of patient satisfaction and will be strongly adept at creating schedules that accommodate the needs of patients while maintaining a high degree of professional sensitivity and strict confidentiality. The role requires excellence in customer service and administrative skills, as well as the ability to handle various tasks efficiently in a fast-paced dermatology office. As a medical receptionist, you will be responsible for collecting information from patients upon their arrival, assessing the urgency of their situations, and estimating the length of time they will need to see a provider. You will also be tasked with calling and confirming patients' appointment times, handling reschedules and recalls, and collaborating with other staff members regarding billing and ancillary concerns. Excellent customer service skills are a must, along with superior verbal and written communication abilities. You will need to demonstrate exceptional organizational skills to meet strict deadlines and maintain accurate records. The position requires a background in greeting patients, basic bookkeeping duties, and proficiency in using scheduling software. Experience as a medical receptionist is required, and familiarity with Allscripts is preferred. This role is crucial in ensuring that our patients receive the highest level of care and service, and we are looking for someone who is committed to excellence in all aspects of their work.

Responsibilities

  • Collect information from patients and assess the urgency of their situations.
  • Estimate the length of time for patients to see a provider.
  • Call and confirm patients' appointment times.
  • Handle reschedules and recalls for appointments.
  • Collaborate with other staff members regarding billing and ancillary concerns.
  • Provide excellent customer service to all patients.
  • Demonstrate superior verbal and written communication skills.
  • Meet strict deadlines in a fast-paced environment.
  • Greet patients and perform basic bookkeeping duties.
  • Maintain accurate patient records and schedules using scheduling software.

Requirements

  • 1 year of experience as a medical receptionist.
  • Proficiency in Allscripts software.

Nice-to-haves

  • Experience in a dermatology setting.
  • Strong organizational skills.

Benefits

  • Health insurance
  • Paid time off
  • Vacation Pay
  • Holiday Pay
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