Medical Receptionist

$31,200 - $35,360/Yr

All Health Chiropractic - Euclid, OH

Full-time

Euclid, OH

11-50 employees

Ambulatory Health Care Services

About the position

The Medical Receptionist serves as the first point of contact for patients and visitors in a healthcare setting. This role is essential in ensuring a smooth and efficient operation of the office, providing excellent customer service, and maintaining patient confidentiality. The ideal candidate will be organized, detail-oriented, and possess strong communication skills to handle various administrative tasks while adhering to HIPAA regulations.

Responsibilities

• Greet patients and visitors warmly, providing a welcoming environment.
• Manage patient check-in and check-out processes efficiently.
• Schedule appointments and manage the appointment calendar.
• Verify insurance information and assist with insurance claims processing.
• Maintain accurate medical records and ensure compliance with HIPAA guidelines.
• Answer phone calls promptly, addressing inquiries and directing calls as necessary.
• Utilize electronic health record systems for data entry and management.
• Assist in managing medical office operations, including filing, data entry, and maintaining office supplies.
• Handle patient inquiries regarding services, procedures, and billing in a professional manner.

Requirements

• Proficiency in electronic health record systems is preferred.
• Strong customer service skills with an emphasis on phone etiquette.
• Familiarity with HIPAA regulations to ensure patient confidentiality.
• Excellent organizational skills with attention to detail in managing medical records.
• Ability to communicate effectively with patients, families, and healthcare professionals.
• Experience in medical office management is a plus.

Benefits

• 401(k)
• 401(k) matching
• Health insurance
• Opportunities for advancement
• Paid sick time
• Paid time off