Medical Receptionist

$27,040 - $33,280/Yr

Southeast Lung Associates - Savannah, GA

posted 6 months ago

Full-time - Entry Level
Savannah, GA
Ambulatory Health Care Services

About the position

Southeast Lung Associates is currently seeking a medical office receptionist to join our growing, progressive practice in Savannah, GA. As a Medical Office Receptionist, you will play a crucial role in ensuring a smooth and efficient operation of our front office. Your primary responsibilities will include checking patients in and out, answering, screening, and forwarding telephone calls, providing information, taking messages, and scheduling, rescheduling, and cancelling patient appointments. You will also maintain patient charts in an electronic patient chart system, which includes updating patient demographics, registering new patients, scheduling procedures, testing, and referrals. In addition to these duties, you will be responsible for reviewing patient balances daily, collecting and posting payments, preparing payment batches with proper documentation, and documenting daily posting sheets, checks and cash, deposit slips, batch reports, and credit card batch reports. Balancing the daily batch settlement of the credit card machine, maintaining a cash box, and auditing the encounter tracking report to verify all charges will also be part of your responsibilities. You will need to verify and correct any missing encounter tickets to ensure accurate billing and patient records. The ideal candidate will have a minimum of one year of experience as a Medical Office Receptionist, with electronic medical record experience and a solid knowledge of patient billing and scheduling procedures. We offer comprehensive training and support to help you succeed in this role. If you are a motivated individual with a passion for providing excellent customer service in a healthcare setting, we encourage you to apply.

Responsibilities

  • Greet and check-in patients, ensuring a positive and welcoming experience
  • Answer phone calls and direct them to the appropriate department or staff member
  • Schedule appointments and manage the appointment calendar
  • Verify patient information and insurance coverage
  • Collect co-pays and process payments
  • Maintain patient records and update information as necessary
  • Assist with administrative tasks such as filing, faxing, and scanning documents
  • Coordinate referrals to other healthcare providers or specialists
  • Follow up with patients regarding test results or appointment reminders

Requirements

  • High school diploma or equivalent required
  • At least 1 year of experience working in a medical office or hospital setting
  • Knowledge of medical terminology, procedures, and diagnoses
  • Familiarity with electronic medical records (EMR) systems
  • Ability to multitask and work efficiently in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Strong organizational skills with attention to detail
  • Proficient in using phone systems and basic computer skills

Nice-to-haves

  • Experience with Athena Health
  • Previous experience in a medical office or healthcare setting preferred

Benefits

  • 401(k)
  • 401(k) matching
  • AD&D insurance
  • Dental insurance
  • Free parking
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance
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