Medical Receptionist

$37,440 - $43,680/Yr

Medix

Full-time

Administrative and Support Services

About the position

The Patient Access Representative will play a crucial role in our specialized Ophthalmology Practice located in Monroeville, PA. This in-person position requires a dedicated individual who can ensure a welcoming and efficient environment for our patients and visitors. The representative will be responsible for opening and closing the office, which includes creating a friendly atmosphere that sets the tone for patient interactions. The role involves collecting pre-files from referring offices, which are essential records for patient visits, and organizing them in a manner that facilitates easy access and review by the medical staff. In addition to managing the office environment, the Patient Access Representative will identify urgent cases based on the information provided by referring offices. This requires a keen attention to detail and the ability to prioritize tasks effectively. The representative will also manage the check-in and check-out processes for patients, ensuring that these procedures are conducted with efficiency and professionalism. This includes handling appointment scheduling, confirming appointments with patients, and collecting payments such as copays and self-payments, while maintaining accurate documentation of all transactions. The ideal candidate will thrive in a fast-paced medical environment and will be committed to providing excellent service to our patients. This position offers a unique opportunity to be part of a specialized team dedicated to eye care, and while prior experience in eye care is not required, a willingness to learn and adapt is essential.

Responsibilities

• Opening and closing the office, ensuring a welcoming environment for patients and visitors.
• Collecting pre-files from referring offices and organizing them efficiently.
• Identifying urgent cases based on the provided information timeline for visits.
• Managing the check-in and check-out process for patients with efficiency and professionalism.
• Handling appointment scheduling and confirming appointments with patients.
• Collecting payments, including copays and self-payments, and ensuring accurate documentation.

Requirements

• Prior experience with check-in and check-out procedures in a medical or similar setting is essential.
• A pleasant phone demeanor and excellent communication skills are crucial for interacting with patients and colleagues.
• Strong computer skills are necessary for managing scheduling systems, patient records, and payment processing.
• Willingness to learn and adapt in a specialized medical environment.