Medical Receptionist

OpTech - Novi, MI

Full-time - Entry Level

Novi, MI

Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

The Medical Receptionist at OpTech plays a crucial role in providing administrative and clerical support in a medical setting. This position focuses on customer service, ensuring that patients and visitors receive a welcoming experience while managing essential tasks such as check-ins, insurance verification, and appointment scheduling. The role requires strong organizational skills and the ability to work effectively in a fast-paced environment.

Responsibilities

• Check in and check out patients, answer phones, and check messages.
• Collect copays and verify insurance information.
• Sanitize demographics and manage possible filing tasks.
• Greet patients and visitors, ensuring a positive experience.
• Verify and enter demographic information accurately.
• Obtain and verify insurance authorizations and precertifications.
• Complete medical record release requests and schedule or confirm patient appointments.
• Enter, review, and submit charges for patient procedures and services daily.
• Collect co-payments and reconcile all daily reports and deposits for accuracy.
• Provide general office and clerical support to the assigned area.

Requirements

• High school diploma or GED required.
• Strong customer service skills and ability to communicate effectively with patients and staff.
• Critical thinking skills and decisive judgment in a fast-paced environment.
• Ability to work with minimal supervision and handle stressful situations.

Nice-to-haves

• Experience in a medical office setting is preferred.
• Familiarity with medical terminology and insurance processes.

Benefits

• Health and dental benefits from the first day of employment.
• Training opportunities and flexible work options.
• Growth opportunities within the company.
• 401K plan and competitive pay.