Medical Receptionist
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About The Position
We are seeking a Front Desk Receptionist to join our team at our pediatric office located at 129 Woodson Street, Salisbury, NC 28144. The ideal candidate will be the first point of contact for our office, providing excellent customer service to all visitors and callers. This role is crucial in creating a welcoming environment for patients and their families, ensuring that their experience is positive from the moment they enter our facility. The Front Desk Receptionist will be responsible for managing the front desk operations, which includes greeting and welcoming guests, answering phone calls, scheduling appointments, and performing various administrative tasks. In this position, you will be expected to maintain a professional demeanor while handling multiple tasks efficiently. You will assist in managing the office's calendar, ensuring that appointments are scheduled accurately and that any changes are communicated effectively. Data entry tasks will also be a significant part of your responsibilities, requiring attention to detail and accuracy. Additionally, you will assist with other administrative duties as needed, contributing to the overall efficiency of the office. The role requires a commitment to providing exceptional customer service, as you will be the first point of contact for patients and their families. Your ability to communicate effectively, both in person and over the phone, will be essential in ensuring a smooth operation of the front desk. This is a full-time position with an expected work schedule of 40 hours per week, including rotating weekends, Monday to Friday.
