Medical Receptionist

$41,600 - $47,840/Yr

Roessel Joy - Foxborough, MA

Full-time

Foxborough, MA

Administrative and Support Services

About the position

Roessel Joy is seeking a dedicated and organized Medical Receptionist to join a healthcare team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing various administrative tasks within a medical office. The role requires flexibility to work in three different locations as needed: Easton, MA, Mansfield, MA, and Westwood, MA.

Responsibilities

• Greet patients upon arrival and manage the check-in process efficiently.
• Schedule appointments and manage the calendar for healthcare providers.
• Handle incoming calls, answer inquiries, and provide information regarding services offered.
• Maintain accurate medical records in compliance with HIPAA regulations.
• Perform insurance verification and assist patients with insurance-related questions.
• Utilize medical office management software such as Dentrix or Eaglesoft for patient data entry and retrieval.
• Ensure the reception area is organized and welcoming at all times.
• Assist with administrative tasks such as filing, scanning, and managing correspondence.

Requirements

• Proficiency in medical office management practices, including knowledge of health information management.
• Familiarity with Dentrix or Eaglesoft software is highly desirable.
• Strong understanding of medical records management and HIPAA compliance.
• Ability to perform insurance verification accurately and efficiently.
• Excellent organizational skills with attention to detail and the ability to multitask effectively.
• Strong interpersonal skills to foster positive relationships with patients and staff alike.

Nice-to-haves

• Bilingual skills are a plus, enhancing communication with diverse patient populations.