Medical Receptionist

$35,360 - $41,600/Yr

JUMPSTART MEDICAL - Flushing, NY

Part-time,Full-time - Entry Level

Flushing, NY

About the position

We are seeking a dedicated and organized Medical Receptionist to join our healthcare team. The ideal candidate will be responsible for providing exceptional customer service while managing front office operations in a fast-paced medical environment. This role is crucial in ensuring smooth patient flow and maintaining accurate medical records, contributing to the overall efficiency of our dental clinic.

Responsibilities

• Greet patients and visitors warmly, providing a welcoming atmosphere.
• Schedule and confirm patient appointments, ensuring optimal use of time slots.
• Manage incoming calls, addressing inquiries and directing them to appropriate staff members.
• Collect and verify patient information, including insurance details and medical history.
• Maintain organized medical records and ensure compliance with health information management standards.
• Process patient registrations and update records as necessary.
• Assist with billing inquiries and coordinate with insurance providers, including Medicare.
• Collaborate with healthcare professionals to facilitate patient care and administrative support.
• Uphold confidentiality standards in accordance with HIPAA regulations.

Requirements

• Proficient in medical terminology and understanding of health information management practices.
• Strong customer service skills with a focus on patient service excellence.
• Experience working in an office setting, preferably within a dental clinic or healthcare environment.
• Ability to handle multiple tasks efficiently while maintaining attention to detail.
• Excellent communication skills, both verbal and written, to interact effectively with patients and staff.
• Familiarity with medical administrative support functions, including scheduling software and electronic health records (EHR).
• Knowledge of Medicare processes is a plus but not required.

Nice-to-haves

• Experience in Patient service
• Knowledge of Spanish

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance