Medical Receptionist

Ati Physical Therapy - Easley, SC

Full-time - Entry Level

Easley, SC

Ambulatory Health Care Services

About the position

As a Medical Receptionist at ATI Physical Therapy, you will play a crucial role in the operational outcomes of our clinics. Your primary responsibility will be to serve as the front office point of contact for our business ancillary service locations, ensuring timely and accurate responses to client requests. This position is integral to providing world-class patient care, as you will be the first point of contact for patients, creating a lasting first impression while utilizing your healthcare administration skills. You will be involved in various administrative functions, including patient intake, scheduling, referral management, and maintaining open communication with clinic teams. In this role, you will manage the front desk operations through excellent customer service, demonstrating the ability to multitask effectively, including working in two simultaneous practice management systems. You will facilitate patient scheduling, manage the intake and check-in processes, and ensure that benefit verifications are completed accurately and in a timely manner. Additionally, you will be responsible for ensuring that charges and documentation are completed promptly and delivered to clients, as well as collecting point-of-service payments such as copays. You will also keep the clinic stocked appropriately as needed. At ATI, we are committed to patient satisfaction and fostering a team-based environment where you can grow alongside exceptional clinic teams. You will have the opportunity to expand your knowledge base and cultivate your administrative healthcare experience, taking your career to the next level. We value work-life balance and offer a competitive PTO plan, along with a customizable benefits package that includes an exceptional 401k plan and options for pet insurance. Join us in redefining musculoskeletal health and making a difference in the lives of our patients!

Responsibilities

• Serve as the front office point of contact for business ancillary service locations.
• Ensure timely and accurate responses to client requests.
• Manage front desk operations through excellent customer service.
• Facilitate patient scheduling, intake, and check-in processes.
• Complete benefit verifications timely and accurately.
• Ensure charges and documentation are completed timely and delivered to the client.
• Collect point of service payments (e.g., copay).
• Keep the clinic stocked appropriately as needed.

Requirements

• High School diploma and 1 or more years in an administrative position.
• Previous health care office experience preferred.
• Experience in medical billing and coding preferred.
• Knowledge of benefit verification and authorization.

Nice-to-haves

• Bilingual language skills in some clinics preferred.

Benefits

• Attractive total compensation package.
• Customizable benefits plan including an exceptional 401k plan.
• Competitive PTO plan for work-life balance.
• Bank of sick time for emergencies.
• Paid holidays and floating holidays.