Medical Receptionist

Metropolitan Dermatology - Paramus, NJ

Full-time - Entry Level

Paramus, NJ

Ambulatory Health Care Services

About the position

The Medical Receptionist position at Metropolitan Dermatology involves providing essential administrative support in a busy dermatology practice. The role is crucial for ensuring smooth operations at the front desk, managing patient interactions, and maintaining efficient scheduling and communication within the office.

Responsibilities

• Greet patients appropriately.
• Ensure patients are being attended to in a timely fashion.
• Schedule patient appointments.
• Answer phones, screen, and direct calls.
• Check voicemails hourly.
• Make sure front desk is fully stocked with patient intake forms, consent forms, and office supplies.
• Provide information about our providers.
• Confirm appointments for the following day.
• Take and relay messages.
• Entering and scanning patient demographics into EMR system.
• Collect and post all balances/copays from patients.
• Tally and prepare deposits daily and make the weekly deposit to the bank.
• Assist with selling and promoting products, and cosmetic procedures.
• Make sure to obtain all referrals when needed.
• Comply with all policies and procedures of the practice.
• Perform any other assignments as directed by management and providers.

Requirements

• Knowledge of computers and some medical terminology, procedures, and medications.
• Ability to multi-task while dealing with patients in the office and on the phone.
• High school diploma or GED (preferred).
• 1 year of experience as a medical receptionist (required).

Nice-to-haves

• Bilingual in Spanish.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance