Medical Receptionist

$31,200 - $37,440/Yr

Paragon Medical Consultants - Miami, FL

Full-time - Entry Level

Miami, FL

Administrative and Support Services

About the position

The Medical Receptionist serves as the first point of contact for guests and clients in a busy office environment. This role requires a professional and friendly demeanor, as well as the ability to manage various administrative tasks efficiently. The receptionist will be responsible for greeting visitors, handling phone calls, and assisting with various office processes, including insurance verifications and HR support.

Responsibilities

• Greet guests upon arrival and assist them in navigating the office.
• Answer and transfer phone calls professionally.
• Handle queries and complaints via phone, email, and general correspondence.
• Take messages and ensure timely delivery to appropriate staff members.
• Manage meeting room availability and scheduling.
• Assist the HR team with recruitment and onboarding processes.
• Handle insurance verifications and verify patients' eligibility and benefits.
• Maintain safety and hygiene standards in the reception area.

Requirements

• High school diploma or GED required.
• Prior front desk experience in a professional setting.
• Familiarity with multi-line telephone systems.
• Experience with Microsoft Office and typing.
• Knowledge of EMR systems such as e-Medical, eClinicalWorks, or Practice Fusion.

Nice-to-haves

• Associate or bachelor's degree in communications or business.
• Bilingual in English and Spanish.

Benefits

• 401(k)
• Bereavement leave
• Dental insurance
• Disability insurance
• Free parking
• Health insurance
• Life insurance
• Paid jury duty
• Paid sick time
• Paid time off
• Paid training
• Professional development assistance
• Retirement plan
• Vision insurance