Medical Receptionist

$44,720 - $52,000/Yr

Robertson Multi-specialty Center - Beverly Hills, CA

Full-time - Entry Level

Beverly Hills, CA

About the position

We are seeking a dedicated and organized Medical Receptionist to join our healthcare team in Beverly Hills, CA. This role is pivotal in ensuring smooth operations at the front desk of our medical facility, particularly in the field of plastic surgery. The ideal candidate will possess strong customer service skills and familiarity with medical terminology, serving as the first point of contact for patients and delivering exceptional patient service and administrative support.

Responsibilities

• Greet patients and visitors warmly, ensuring a welcoming environment.
• Manage front desk operations, including answering phone calls, scheduling appointments, and handling patient inquiries.
• Maintain accurate patient records and documentation, ensuring compliance with privacy regulations.
• Process patient information and verify insurance details to facilitate smooth check-ins.
• Assist with medical collections as necessary, ensuring that billing inquiries are addressed promptly.
• Collaborate with healthcare providers to ensure efficient patient flow and communication.
• Review documentation for accuracy and completeness before filing or entering into electronic systems.
• Provide administrative support as needed, including managing correspondence and office supplies.
• Sales and inventory of products.
• Feed our office fish.

Requirements

• Proficient in general medical terminology.
• Experience working at the front desk of a dental office or medical facility is preferred.
• Strong administrative skills with attention to detail in documentation review.
• Excellent customer service skills, with a focus on patient satisfaction.
• Ability to handle medical collections tactfully and professionally.
• Strong organizational skills to manage multiple tasks efficiently.
• Familiarity with hospital environments and procedures is a plus.
• Effective communication skills, both verbal and written, to interact with patients and staff.

Benefits

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance