Medical Receptionist

Upstream Rehabilitation - Mount Pleasant, SC

Full-time - Entry Level

Mount Pleasant, SC

Administrative and Support Services

About the position

BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is seeking an Office Coordinator to join our team in Mount Pleasant, SC. This is an entry-level office role that plays a crucial part in maintaining the pleasant and consistent daily operations of the clinic. As an Office Coordinator, you will be responsible for greeting patients and visitors, scheduling appointments, verifying insurance coverage, and ensuring that the front office runs smoothly. This position is ideal for someone who is looking to make a significant impact on the lives of others while working in a supportive and dynamic environment. In this role, you will be the first point of contact for patients, so excellent customer service skills are essential. You will greet everyone who enters the clinic in a friendly and welcoming manner, ensuring that they feel valued and cared for. You will also handle scheduling for new referrals received via fax or telephone from patients and physician offices, which requires strong organizational skills and attention to detail. Additionally, you will be responsible for collecting patient payments and maintaining an orderly and organized front office workspace. The Office Coordinator position is not just about administrative tasks; it is about learning and growing within a thriving organization. You will have the opportunity to multitask across various computer programs and develop your skills in a fast-paced environment. This role is perfect for someone who enjoys working with people and is eager to learn new things every day. Other duties may be assigned as needed, making this a versatile and engaging position.

Responsibilities

• Greets everyone who enters the clinic in a friendly and welcoming manner.
• Schedules new referrals received by fax or by telephone from patients and physician offices.
• Verifies insurance coverage for patients.
• Collects patient payments.
• Maintains an orderly and organized front office workspace.
• Performs other duties as assigned.

Requirements

• High School Diploma or equivalent preferred.
• Excellent customer service and communication skills.
• Strong organizational detail and ability to multitask.
• Efficient time management skills and ability to meet deadlines.
• Ability to handle heavy phone work and provide top-notch service.
• A strong level of comfort navigating a computer and ability to learn new computer programs.

Benefits

• Disability insurance
• Health insurance
• Dental insurance
• Paid time off
• Vision insurance
• 401(k) matching