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Medical Receptionist
Family Care Medical Group - Auburn, NY
posted 2 months ago
About the position
The Medical Office Receptionist position at Family Care Medical Group is a vital role within a growing internal medicine and sports medicine practice. The receptionist will be responsible for managing front office operations, ensuring a welcoming environment for patients, and facilitating smooth communication between patients and clinical staff. This position offers both part-time and full-time opportunities, with weekday hours only, and emphasizes the importance of customer service and medical office experience.
Responsibilities
- Greet patients and prepare them for their visit.
- Perform check-in and check-out functions.
- Schedule appointments and manage phone communications.
- Prepare triage to clinical staff per protocol.
- Handle referrals and other assigned duties.
Requirements
- Customer service experience
- Medical office experience (1 year required)
- Proficiency in English
- Administrative experience
- Experience with EMR systems, specifically Medent
- Strong organizational skills
- Typing skills
- Phone etiquette
Benefits
- Health savings account
- Disability insurance
- Health insurance
- Dental insurance
- 401(k)
- Flexible spending account
- Paid time off
- Employee assistance program
- Vision insurance
- 401(k) matching
- Life insurance
