Medical Receptionist

$21,133 - $44,262/Yr

Ear, Nose & Throat Surgical Associates - Madison, MS

Full-time - Entry Level

Madison, MS

About the position

The Medical Receptionist at Ear, Nose & Throat Surgical in Madison, MS, plays a crucial role in managing patient interactions and administrative tasks. This full-time position involves scheduling appointments, handling phone calls, maintaining patient records, and processing payments, all while ensuring a high level of customer service and accuracy in documentation.

Responsibilities

• Answer phone calls and schedule appointments for patients.
• Understand basic health insurance processes and assist patients accordingly.
• Maintain accurate patient records and documentation.
• Collect payments and balance cash drawers daily.
• Provide excellent customer service and support to patients and their families.
• Work collaboratively with the healthcare team to ensure efficient operations.

Requirements

• Valid LPN license (if applicable).
• Valid BLS Certification.
• Experience in surgery or a related medical field.
• Strong knowledge of medical terminology.
• Experience in an outpatient or clinic setting.
• Attention to detail and accuracy in documentation.
• Strong communication and interpersonal skills.
• Proficiency in Electronic Health Records (EHR) systems, specifically EPIC.

Nice-to-haves

• Experience in a medical receptionist role.
• Familiarity with health insurance processes.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance