Medical Receptionist

$31,200 - $35,360/Yr

TRES VISION Group - Melbourne, FL

Full-time - Entry Level

Onsite - Melbourne, FL

1-10 employees

About the position

The Medical Receptionist at TRES VISION Group plays a crucial role in providing exceptional service to patients in a comprehensive medical and surgical eye practice. This position involves managing patient interactions, scheduling appointments, and ensuring a smooth flow of operations within the reception area. The ideal candidate will contribute to a patient-centric environment, supporting the mission of delivering high-quality eye care.

Responsibilities

• Greet patients with a smile and treat them with respect.
• Answer phone calls and schedule appointments while collecting all pertinent information from patients and entering it into the computer.
• Confirm next day's appointments and check that authorizations have been approved.
• Call and reschedule patients that no-show and fill open slots.
• Check charts, prepping all add-ons including insurance verification.
• Check out patients, verifying follow-up care has been given and scheduling follow-ups.
• Collect co-pays and enter payments into the system.
• Document patient requests and send them to appropriate team members.
• Ensure the reception area is clean and tidy throughout the day and sanitize surfaces and handles frequently.

Requirements

• High school diploma or GED preferred.
• 1 year of customer service experience preferred.
• Excellent customer service skills are essential.
• Ability to multi-task and work as a team member.
• Attention to detail and effective communication skills.

Nice-to-haves

• Experience in a medical office setting.
• Familiarity with insurance verification processes.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance